Posts Tagged ‘Software as a Service’

Whatever as a Service – the only ready reckoner you’ll ever need!

by lux on September 3rd, 2009

tennisI planned to write this post some months back but never got around to it! TheVARGuy’s recent post on Desktops as a Service (DaaS) provided the required impetus!

Unless you’ve been living under a rock, you’re probably aware of the many ‘as a service’ acronyms floating around – from SaaS (Software as a Service) to BaaS (Backup as a Service – you could say, that’s what we enable our channel partners to do) to Desktone’s recently trademarked DaaS.

Want to get on the aaS bandwagon but don’t know where to start? Here’s a handy primer to help you scintillate at your next tech cocktail reception.

Alternatively, look for the gaps (where it says NO in the ‘Taken’ column)  in the table below, and stake your claim on what’s available.

Go for it! It’s not all GaaS!

(Scroll to the end of this post for details on the modus operandi – on what qualifies as an ‘as a Service’ acronym and what doesn’t)

?aaS Taken? (scroll to end for M.O.) Description / Comments  / Trademark-able  Ideas
AaaS NO We have a winner right off the bat! Maybe it sounds obscene but AaaS is waiting to be taken! Antivirus as a Service, anyone?
Symantec – you heard it here first; focus on AaaS and leave the BaaS to us
BaaS NOT REALLY Some loose references to Banking as a Service (duh) and Business Intelligence as a Service – which should have been BIAAS. Not a good name for BI, as you can guess. So, BaaS is available.

Go ahead, beat us to it! Remember, we facilitate ‘Backup as a Service’

CaaS NOT REALLY ‘Computing as a Service’ and ‘Communication as a Service’ seem to be going for it but neither has reached mainstream jargonization.
DaaS YES Desktone has staked their claim on this one with ‘Desktops as a Service‘.

‘Data as a Service’ and ‘Database as a Service’ could have tried – but they’ve lost their chance!

EaaS YES I never expected this to be a Yes, considering that there’s no way you can say EaaS without sounding like you’re part of the supporting cast of Tarzan! But, Ethernet as a service, it is!
FaaS NO Again, considering that FaaS sounds like Farce, I expected a total dead end! But there’s some loose mention of  ‘Fraud as a Service’. But, FaaS is actually available – for all those ‘Firewall as a Service‘ companies awaiting an upswing in cloud computing adoption! Stake your claim now.
GaaS NO Try saying this with a straight face! That’s why it is available. If you missed ‘Computing as a Service’, ‘Grid as a Service’ may be your solution, if you’re that desperate!
HaaS NOT REALLY Yes,  I’ve heard about ‘Hardware as a Service’ and that’s what HaaS is – to an extent! To see why I’ve categorized this as a ‘Not Really’, you need to read the M.O. at the end of this post.
IaaS YES The cloud guys believe this is the closest aaS description of their positioning: Infrastructure as a Service
JaaS NO It’s wide open! I couldn’t think up anything interesting! Ideas, anyone?
KaaS NO Wow! Two in a row that are available. Komputing as a Service (if you missed CaaS, GaaS, and IaaS and are focused on the German market)
LaaS NOT REALLY Some loose mentions of ‘Logistics as a Service’. Your sys admin probably behaves like he’s giving you LAN as a Service?
MaaS NO Mail as a Service? Yahoo Mail? Hotmail?Gmail? Anyone? I’m sure this can be used well by some companies. I expect to see something like “Mass market adoption of MaaS is on the rise” in the press!
NaaS NOT REALLY Network as a Service‘ seems to be a term than never hit big time – yet!
OaaS NO Like EaaS, this falls under the Tarzan category! Can’t be said with a straight face unless you are suitably inebriated!
PaaS YES After a series of available aaS acronyms, we’re now entering hotly contested territory. Platform as a Service (PaaS) is the delivery of a computing platform and solution stack – as a service. It facilitates deployment of applications without the cost and complexity of buying and managing the underlying hardware and software layers.
QaaS YES Nowhere near mainstream adoption – but there’s talk of Quality as a Service (probably some of those 6 sigma guys with a lot of time on their hands) and Query as a Service
RaaS NOT REALLY Loose talk of Reporting as a Service & Research as a Service. Some of our service provider partners offer their SMB customers their restored data on USB drives that they ship to customer sites (imagine trying to restore 100GB over a slow connection). Is this “Restore as a Service“? Perhaps it is, but mercifully, they don’t call it that! So, RaaS is available, folks!
SaaS YES YES YES This is where it all began. This is what started the aaS movement!

The oldest profession in the world was always offered ‘as a Service‘. Luckily for Salesforce, they never trademarked it.

TaaS NOT REALLY – YET I see a battle brewing here! In an effort to go one up on Software as a Service, there’s an even more generic ‘Technology as a Service’ doing the rounds. Apparently, that’s what MSPs offer their customers! There’s also ‘Trust as a Service‘ – with a Wikipedia page on it too. It’s basically Security as a Service – where security is spelt with a T!

IBM also seems to have touted a ‘Tools as a Service’ offering earlier this year!

UaaS NO The Tarzan vowel problem strikes again. See AaaS, EaaS & OaaS. Ideas, anyone? Utilities as a Service? Is that something your electricity company already does?
VaaS NOT REALLY I predict future battles between ‘Virtualization as a Service‘ and ‘Video as a Service’. After their recent cloud announcements, expect to see ‘VMWare as a Service’ too.
WaaS NO It’s available. But beware, it doesn’t sound good at cocktail receptions. “We’re in the Waas space!” doesn’t work. It simply won’t elicit the “that sounds impressive though I have no clue what you’re talking about” look from listeners!
XaaS YES Yes, its true! It’s taken! In fact, XaaS could have been the title of this post. Apparently x (remember your algebra) is a variable used to represent all the other aaS discussed here. XaaS is just an umbrella term. Rumor has it that the porn industry tried trademarking XXXaaS – but then realised that they’re better off with a shorter word – porn!
YaaS NO Wide open. Go for it. Incidentally, many Asians  pronounce ‘Yes’ this way!
ZaaS NOT REALLY But there was a mention of ‘Zimbra as a Service’

MO (Modus Operandi):

1.       First, we simply googled up XaaS (substitute X with appropriate letter).

2.       If there was a reasonable mention of XYZ as a Service, then, XYZ as a Service it was, and a ‘YES’ in the taken column

3.       If no XYZ as a Service came up, we simply assume that the XaaS term was not mainstream enough and give it a fighting chance by googling up ‘XaaS as a Service’ (without the quotes). If there is any XYZ as a Service, however remote, it should come up in this search. If it did, it was assumed that while it existed as jargon, it hadn’t yet ‘made it’ like SaaS or PaaS. Hence the ‘NOT REALLY’ tag.

4.       And if neither search threw up XYZ as a Service offerings, it was a ‘NO’.

5.       We restricted our checking to page one of Google’s results!

The above post was written by Lakshmanan (Lux) Narayan of Vembu Technologies. Vembu Technologies is a backup software vendor whose product, StoreGrid, powers the online backup services of a large number of service providers across the globe. Besides remote backup, StoreGrid is also used for on premise backups of workstations and servers at various companies & universities.

Tennis Image:

http://www.flickr.com/photos/75449583@N00/ / CC BY 2.0

Google will abandon ‘pure SaaS’ and take the ’software plus services’ route – courtesy Microsoft

by Sekar Vembu on January 15th, 2009

So the inevitable is happening. At last, Google seems to be coming around to Microsoft’s software plus services strategy. The news that Google is opening up Google Apps for resellers is the first step in this direction. Pure SaaS sold directly to end customers would only go some distance. There are hundreds of thousands of SMBs out there who prefer to outsource their IT to a local IT Solution provider or a managed service provider (MSP). The only way to reach that segment of the SMB is through these IT solution providers. It was hence inevitable that Google came up with a channel strategy and they have done just that.

Where is the Software Plus Services play here? Not yet. But this is the beginning of the move towards Google adopting a ’software plus services’ strategy. Google will soon realize there are some large solution providers out there who would like to customize and host their Google Apps themselves and offer it to their customers. Additionally, there will also be large mid-market and enterprise customers (which is where most of the IT money is spent) who would like to customize their apps, integrate them with their business processes, and even host Google Apps internally and manage it themselves.  Microsoft offers on-premise, channel hosted, and Microsoft hosted solutions for their applications; Google will follow suit soon – the only thing is that Google comes into the ring from the opposite side  (of Microsoft) . In summary, no IT vendor however big, can afford to ignore a segment of the market because of some religious opposition to a business model. As Microsoft and Google start pushing their software plus services strategy, smaller vendors will follow suit.

My recent comments on an MSPMentor post: “Will Managed Service Providers Back Microsoft Exchange Online, SharePoint Online” -are quite relevant in the context of this subject…

“I think it is inevitable that Microsoft takes this hybrid approach with the SaaS model. But the market is so big there is always room for VARs and MSPs to add    value and win customers. In our experience in the SMB market segment we have dealt with two types of SMBs, the one who has internal IT and the one who     outsources it to a local VAR or an MSP. The latter segment is where VARs and MSPs have to cater to by building relationships with customers and also by becoming a trusted advisor/CIO of these small businesses.

Finally, there is no point fighting the tide. Microsoft cannot afford to cede a market segment to a salesforce.com or Google etc. So they need to do something to capture the market segment which is directly consuming applications from the SaaS vendor. That does not mean there is no value VARs/MSPs can add. I strongly believe there is probably 50% of the SMB market segment who are not comfortable with consuming business applications directly from the SaaS vendor. They would go to their local MSP/VAR who would bring in additional value so that these SMBs can focus on their core business.”

I think the complexity of IT is such that it is impossible for a large vendor to cater to all types of businesses. There is a big segment of the market that does not want to figure things out on their own and rather focus on their core business. They would rather outsource it to a trusted MSP/VAR to figure everything out and deliver a solution they could use.

In my opinion, Google is coming around to the same conclusion. Watch this space!

The above post was written by Sekar Vembu of Vembu Technologies. Vembu Technologies is a backup software vendor whose product, StoreGrid, powers the online backup services of a large number of service providers across the globe. Besides remote backup, StoreGrid is also used for on premise backups of workstations and servers at various companies & universities.